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Client Experience Ratings

Rating system for real estate agents and criteria - Learn more
476 Surveys

Old Creek RD

Surveyed on May 09, 2024
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“They did a great job and followed up on all points. ”

Sorrel Spring LN

Surveyed on May 07, 2024
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Pecan Tree LN

Surveyed on Apr 09, 2024
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

O Conner Ranch WAY

Surveyed on Apr 04, 2024
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Jeremy was beyond amazing. We were very inexperienced in this process as it s our first home. He is extremely knowledgeable of the areas we were visiting and didn t let the builders sellers bully us into buying. He knew exactly what we wanted and needed. My family and I are forever grateful for his hard work and patience. Thank you is not enough ”

Stillwater Pond DR

Surveyed on Apr 03, 2024
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Jeremy and his time at Icon are fantastic Their experience and market knowledge made this a seamless process. We were moving across the country and Jeremy personally went to visit homes on our behalf and virtually tour with us via video-conferencing when we couldn t be present during showings. We highly recommend Jeremy, Taylor and The Icon Team ”

Tall Cypress DR

Surveyed 3 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Jeremy and the Icon team made this process really easy for us. We would recommend them to anyone selling their house or trying to buy a house.”

Prescott DR

Surveyed 5 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Greenhill Terrace PL

Surveyed 5 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

Villa Mesa DR

Surveyed 5 months ago
Represented the Buyer
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“The team went above and beyond in the short amount of time we had to get everything done. It was great ”

Heritage Mill CIR

Surveyed 5 months ago
Represented the Buyer
2/5
Start FullStart FullStar EmptyStar EmptyStar Empty
Competency
2/5
Knowledge
3/5
Communication
2/5
Experience
1/5

“I was not impressed by the realtors who worked on this lease agreement. We moved into a house that had an extremely dirty stove and microwave, several lights bulbs out, and maintenance needed. There are still unresolved maintenance issues, we do not have a garage door opener or a mailbox key. The realtors on this job only focused on obtaining their money and not the needs of the tenant. It does not appear they guided the landlord appropriately with this move in process. ”

Paradise Valley DR

Surveyed 6 months ago
Represented the Seller
1/5
Start FullStar EmptyStar EmptyStar EmptyStar Empty
Competency
1/5
Knowledge
1/5
Communication
1/5
Experience
1/5

“The transaction was not a pleasant experience. Very difficult to reach, treated in a condescending manner. We were the ones who realized we had to drop the price instead of the agent. I tried to read the Terms of Use, but it just keeps showing this page, sending it anyway. ”

Forest Floor LN

Surveyed 8 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“My fiance and I really enjoyed our experience with Jeremy and his teammate, Desirae. They answered our texts and questions instantly, no matter what day or what time. If Jeremy was busy, Desirae was there to help, and vice versa. We are first time sellers, and Jeremy and Desirae went out of their way to explain the process to us. I d definitely use them again and recommend them to anyone ”

Bayou Oaks DR

Surveyed 8 months ago
Represented the Seller
5/5
Start FullStart FullStart FullStart FullStart Full
Competency
5/5
Knowledge
5/5
Communication
5/5
Experience
5/5

“Jeremy and the team were extremely professional, timely, responsive, and helped me get a great family into my house to rent ”

Bobbitt LN

Surveyed 9 months ago
Represented the Seller
4.75/5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
5/5
Knowledge
4/5
Communication
5/5
Experience
5/5

Wandering Hills Road

Surveyed 10 months ago
Represented the Seller
2.50/5
Start FullStart FullStar HalfStar EmptyStar Empty
Competency
3/5
Knowledge
3/5
Communication
2/5
Experience
2/5

“I felt that he was very condescending. I don t enjoy being talked down to. I don t feel like we were heard with what we wanted. ”

Jeremy Larkin
This is the first I'm hearing of this. I'm sorry you feel this way. If there was a problem, I truly wish you would have communicated this with me sooner. We did help you get over the list price and I hope you at least enjoyed the results.
Overall Rating
4.94/5
Rate based on 476 completed surveys.
Start FullStart FullStart FullStart FullStar Half-Quarter
4.96 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Competency
4.95 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Market Knowledge
4.93 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Communication
4.93 / 5
Start FullStart FullStart FullStart FullStar Half-Quarter
Experience